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The second-hand marketplace Users Voice Displeasure About Size Updates

Vinted users have been reacting angrily due to a modification that led to products showing incorrect sizing.

This online marketplace has revised its size classifications for women's and children's clothes but did not contact all shoppers about the modification.

Online Platforms Reaction

Numerous buyers and vendors are posting online stating that platform listings now display a modified sizing category versus the original listing as a result of the reclassification.

The company said the updated approach better aligns with comparable marketplaces.

They have suggested members to examine their items and manually change the size when needed, which has left users frustrated.

Size Classification Changes

Earlier, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.

The new system has a letter and a range like S/UK 8-10.

In some cases, the measurements have been reclassified - such as a large size was previously a 12 but now shows as UK 16-18.

Member Experiences

A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".

"Not many brands say XL is a 20-22," which is what Vinted now does.

A different member, from Glasgow, explained products she uploaded featuring size 14 markings were appearing on the platform as measurements 20-22.

"If anyone [who is] size 20-22 buys them they will likely be quite upset," she said.

Required Changes

Charlotte Lunn, based in Derby, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".

"For me this is particularly frustrating, because of my ongoing medical condition and platform income has been essential following partial earnings loss," she stated.

Platform Context

The service features exceeding 100 million members, including 18 million in the UK.

It has become a favored option to second-hand platforms like eBay and Depop.

This represents another occasion where an unanticipated change to the app has proved unpopular: previously, Vinted reversed a change concerning shipment methods due to shopper criticism.

JR
About the author

Jonathan Reeves

A digital strategist and tech enthusiast with over a decade of experience in software development and online marketing.

Winnex World UK

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